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✅ Free delivery above ₹299
📍 Delivering in Basti, Uttar Pradesh

Fresh Grocery
At Your Doorstep

Order fresh vegetables, fruits, dairy & daily essentials. Fast delivery across Basti with 100% secure Razorpay payment.

View Policies
500+Customers
50+Products
30 minAvg Delivery
100%Secure Pay
Free Delivery Above ₹299Fresh Daily StockSecure Razorpay PaymentUPI & Card AcceptedCash on DeliveryBasti UP Delivery Free Delivery Above ₹299Fresh Daily StockSecure Razorpay PaymentUPI & Card AcceptedCash on DeliveryBasti UP Delivery
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What Are You Looking For?

🏪 All
🥦 Vegetables
🍎 Fruits
🥛 Dairy
🌾 Grains & Rice
🍞 Bakery
🧴 Essentials
Fresh Today

Our Products

Sourced fresh daily from local farms and quality suppliers in Basti region.

Safe & Secure

Pay Your Way — Safely

All payments on Shopvio are processed through Razorpay — India's most trusted payment gateway — with bank-grade encryption.

  • ✓
    PCI-DSS Compliant — Card data always encrypted
  • ✓
    256-bit SSL — Every transaction end-to-end secured
  • ✓
    OTP / 3D Secure — Extra verification on every payment
  • ✓
    Instant Refunds — Processed within 5–7 business days
  • ✓
    No Hidden Charges — What you see is what you pay

💳 Accepted Payment Methods

📱 UPI / BHIM
💳 Credit Card
🏦 Debit Card
🌐 Net Banking
👜 Paytm Wallet
📲 PhonePe
💚 Google Pay
💵 Cash on Delivery
🔒 Secured by Razorpay — Trusted by 8M+ businesses
Transparency First

Our Policies

We believe in clear, honest policies. Read below to understand your rights as our customer.

🔒 Privacy Policy

We collect only data needed to process your orders. Your personal information is never sold or shared with third parties for marketing.

  • Personal info used only for order fulfillment
  • Location used only during active sessions
  • Payment data handled by Razorpay — not stored by us
  • Request data deletion anytime via email

↩️ Refund & Cancellation Policy

Orders can be cancelled before dispatch for a full refund. We want you to be 100% satisfied.

  • Full refund for cancellations before dispatch
  • Wrong or damaged items: full refund or replacement
  • Refunds processed in 5–7 business days
  • COD orders refunded via bank transfer or wallet
  • Perishable items subject to quality review

🚚 Shipping & Delivery Policy

We deliver across Basti, Uttar Pradesh. Delivery time depends on your location and order size.

  • Standard delivery: 30–60 minutes
  • Delivery area: Basti district, UP
  • Free delivery on orders above ₹299
  • Delivery charges: ₹30 below ₹299 orders
  • Real-time order tracking available

📋 Terms & Conditions

By using Shopvio, you agree to these terms governing platform usage and our service.

  • Users must be 18+ or have parental consent
  • Accurate delivery address must be provided
  • Misuse of platform results in account suspension
  • We reserve the right to modify product prices
  • Disputes resolved under Indian jurisdiction (Basti, UP)

💳 Payment Policy

All online payments processed through Razorpay — a PCI-DSS Level 1 certified payment gateway.

  • UPI, Cards, Net Banking, Wallets, COD accepted
  • All card payments secured with OTP / 3D Secure
  • No surcharge on online payment methods
  • Receipt sent via email/SMS after payment
  • Failed payment auto-refunded within 48 hours

📞 Support Policy

Our customer support team is available 7 days a week to resolve your issues quickly.

  • Support hours: 7 AM – 10 PM, all days
  • Email: admin@shipvios.com
  • Phone: +91 63889 11459
  • Response time: within 2 hours
  • Complaints resolved within 48 hours
Get In Touch

We're Here to Help

Questions about your order or delivery? Reach out anytime — our team responds within 2 hours.

📍

Address

RQ77+QQ3, Basti Khas, Basti,
Uttar Pradesh 272001, India

📧
📞
🕐

Hours

7 AM – 10 PM, Monday to Sunday

Shopvio

Fresh grocery delivered fast in Basti, UP. Powered by Softdigi Technology.

Support

Contact Us Help Center +91 63889 11459 admin@shipvios.com

Legal

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Company

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